Connecting people through change

Change only works when everyone understands the story. We help you align leaders and teams with clear, confident communication that builds engagement and trust.

communication strategy consultants

How we help

We design communication strategies that link leadership messaging to everyday understanding – from storytelling to tools that empower managers and teams.

Who it’s for:

Organisations navigating growth, transformation, or cultural change – particularly where clarity and alignment are critical.

What you’ll gain:

A connected, informed workforce with clarity on vision, priorities, and progress.

Common Challenges

Mixed messages during change

Low engagement or misaligned teams

Leadership disconnected from employee experience

Ineffective channels or outdated tools

Our Approach:

We start by understanding how communication currently works – and where it breaks down. Through interviews, audits, and workshops, we identify gaps, shape your ‘Golden Thread’, and deliver practical plans that keep everyone aligned.

Communication Strategy case studies

Client:

Serco

Olympic Ambassadors Internal Engagement Campaign

We turned Serco’s Olympic security operation into a unifying campaign - creating pride, engagement, and a shared sense of purpose.

Client:

SSE

Business Change Communications

We helped SSE communicate complex transformation programmes clearly - cutting noise, aligning messages, and avoiding change fatigue across teams.

Client:

Shermco

Internal Storytelling & Employee Engagement Campaign

We helped Shermco transform its internal newsletter into a storytelling platform that celebrates people, builds pride, and connects a dispersed workforce.

Client:

Serco

Wellbeing & Support Campaign

We created a campaign for Serco that normalised wellbeing - making support visible, stigma-free, and part of everyday culture.

Client:

Helios Consulting

Strategic Marketing Partnership for a Workday Services Leader

We help Helios Consulting strengthen its Workday partner presence - driving awareness, clarity and growth across international markets through strategic marketing support.

How our 3 core services can help

Fractional Leadership

Fractional Leadership

We’ll provide interim or part-time comms leadership to guide internal narrative, stakeholder alignment, and leadership messaging.

Pivotal Projects

Targeted support such as communication audits, manager toolkits, storytelling workshops, and message frameworks that unite teams.

Ongoing Support

Ongoing advisory and monitoring to refine messaging and maintain engagement as your organisation continues to evolve.







    The Frankly consultants:

    Where we fit best:

    And anyone doing things differently.

    Our core services